Privacy policy

At Tribe Ritual Private Limited (“Tribe Ritual”, “we”, “us”, “our”), we highly prioritise your concerns regarding online privacy and security during your visits and transactions on triberitual.com. We are dedicated to ensuring that the information you provide remains secure and is used appropriately. Should you have any questions not covered in this Privacy Policy, please do not hesitate to reach out to us. Your feedback is invaluable, and we continuously strive to improve our services to better meet your needs.

Information We Collect

Tribe Ritual collects the information necessary to fulfil your requests, which may include your name, mailing address, email address and phone number. This information is gathered when you place an order, create an account, contact us or subscribe to email or WhatsApp updates.

Your card and payment details are requested only at the time of placing an order and are processed by our secure payment partners using industry-standard encryption. We do not store your full card details on our servers.

Cookies

While you browse our website, we use “cookies” or small pieces of tracking data to understand your preferences, such as your internet service provider's address and your interactions and activities on our website. We do not use cookies to store confidential information such as passwords or credit/debit card details.

How We Use Your Information

  • To process, ship and deliver your orders.
  • To send you updates on your order status and shipping information.
  • To respond to your queries and provide customer support.
  • To improve our products, services, website content and user experience.
  • To send you offers and updates, where you have chosen to receive them.

Sharing of Information

We share your information only with trusted service providers who help us operate our store and fulfil your orders, such as our e-commerce platform provider, payment gateways and courier partners, or where we are required to do so by law. We do not sell your personal information to third parties.

Security Measures

To ensure secure online transactions, Tribe Ritual uses Secure Socket Layer (SSL) technology when you place orders or access your account information. This technology encrypts all data you enter before it is transmitted to us. All customer data we collect is safeguarded against unauthorised access, and we use reasonable and up-to-date internet security measures and technologies to prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information.

Policy Amendments

You acknowledge that this Privacy Policy forms an integral part of our Terms of Service, and your use of this website implies your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website. Your visit and any privacy-related disputes are governed by this policy and our Terms of Service.

We reserve the right to amend our Terms of Service and this Privacy Policy at our discretion. Any changes will be promptly posted on this page to keep you informed. Unless otherwise stated, our current Privacy Policy applies to all information we hold about you and your account.

Contact Us

For any questions, requests or grievances regarding your personal information, please contact us:

Tribe Ritual Private Limited
Email: care@triberitual.com
Phone / WhatsApp: +91 7675810515
Address: D. No. 11-186, Telephone Colony, Avilala, Tirupati (Rural), Tirupati, Andhra Pradesh – 517507